e-commerce manager
full time, warriewood head office
we are seeking an experienced and creative e-commerce manager to develop & implement the bassike digital strategy, in order to drive sales and market share for bassike.com
the primary purpose of this role includes:
- develop and execute the global e-commerce strategy, in collaboration with the wider business, to deliver e-commerce growth and achieve sales budget
- design and execute the digital roadmap to improve customer experience and drive conversion
- deliver a seamless online and offline customer experience for bassike.com, our retail stores and wholesale channels
- research consumer and technology trends and provide recommendations for improvements
- develop and execute digital initiatives to target and acquire new customers and drive traffic growth
- utilise email and customer marketing platforms as a tool for growth and retention
- provide in-depth web analytics and reporting to improve the effectiveness of all digital channels
- take part in troubleshooting e-commerce issues and provide support to the team
- protect and nurture our online presence, working with appropriate departments to ensure it meets brand guidelines and standards
- oversee the performance and identify opportunities for training and development for the bassike digital team
the successful applicant will possess
- 3+ years experience in a similar role, ideally working with a global multi-channel retailer in the fashion or lifestyle space
- proven track record of driving traffic, conversion and sales growth in e-commerce
- experience operating, developing and optimising e-commerce architecture including an erp, cms and esp platforms and managing external agencies to do so
- ability to develop digital communications plans with the ability to balance creative, brand and commercial priorities
- previous experience managing, inspiring and developing a team
- you must also have strong communication & interpersonal skills, a proactive, results-oriented attitude and the ability to multi-task and work under pressure
how to apply:
to apply, please email your cv & covering letter addressing the role requirements as detailed above to fiona@bassike.com
we kindly ask that you answer the following questions within your covering letter:
how do your personal interests align with the bassike brand?
when has your determination paid-off professionally?
why is bassike a brand you’d like to join?
