Customer Engagement Coordinator
Full time, Warriewood Head Office
We are searching for an enthusiastic and friendly Customer Engagement Coordinator to join our dynamic E-Commerce team.
You will be responsible for managing customer enquiries, ensuring best-in-class customer service, merchandising product in a way that reflects tactical activity and sale trends, as well as providing online operational support.
The primary purpose of this role includes but is not limited to the following:
- Managing online customer enquiries
- Managing relationships with Online Platinum, Gold and Silver clients
- Ensuring best-in-class customer service
- Website Merchandising
- Providing online operational support
To be successful in this role you will possess the following:
- 1 year experience in a customer service role
- Fashion experience preferred but not essential
- Friendly and professional written and verbal communication skills
- Proficient in all Microsoft Office applications, particularly Excel
- Strong time management
How to apply:
Please email your CV & covering letter addressing the role requirements as detailed above to billy.voss@bassike.com
BASSIKE is an inclusive and equal opportunity employer. We encourage applications regardless of race, ethnicity, age, religion, gender, national origin, disability status, or any other characteristic protected by law.