e-commerce assistant (customer care and administration)

part time, warriewood head office

bassike is searching for a part-time e-commerce and customer care assistant to join the bassike team. the role will be responsible for handling all customer care communication and providing general support to the e-commerce department.

the successful applicant will have the ability to provide a professional and premium customer experience for bassike.com, gaining insight to the day to day operations of a fast paced, growing digital team and e-commerce department. the role will also be responsible for providing support to the bassike e-commerce department including on-site and studio support and administrative tasks. the position is an entry level opportunity, best suited to someone starting their career in fashion.

the successful applicant will possess:

a self starting, enthusiastic attitude and excellent organisational and time management skills

fashion retail experience and completion of internship within a digital team will be highly regarded

- a confident phone manner and excellent communication skills

- proficient in all microsoft office applications

- exceptional customer service skills with a demonstrated ability to nurture existing and build new client relationships

- a genuine appreciation and understanding of contemporary and luxury fashion retail in the australian marketplace

- driver’s license and australian working rights are essential

how to apply:

to apply, please email your cv & covering letter to bree.jones@bassike.com.
we kindly ask that you answer the following questions within your covering letter:
- how do your personal interests align with the bassike brand?
- when has your determination paid-off professionally?
- why is bassike a brand you’d like to join?