Returns

You may return/exchange any purchased item, excluding sale items for purchases within Australia at your own postage cost.

If you would like to return/exchange an item please notify us by email at enquiry@bassike.com within 14 days of purchase date and return the item/s within 7 days of notification email.

Address to: Bassike Returns

                  38 Pacific Road

                   Palm Beach

                   NSW 2108

                  

To return/exchange an item(s), please include the packing slip that you received with your parcel and indicate the reason for your return.

If you would like to exchange colour, size or style please follow the same instruction above.

All items must be in new and unused condition, with all tags attached.

bassike is not responsible for any item’s returned/exchanged that are not returned new, unused and in unworn condition.  We will not accept your return/exchange of item if bassike considers this item used.

For returned items refund will be processed on receipt and clearance of goods via your method of payment.